24/7 Emergency Cleaning Services

Available around the clock for urgent cleaning needs. Fast response across Portland Metro.

Call (503) 327-4999 Contact Us

Emergency Services We Handle

Licensed, insured, and equipped to handle any urgent cleaning situation

Water Damage & Flooding

  • Burst pipe cleanup
  • Flooding extraction
  • Water damage restoration
  • Structural drying
  • Mold prevention

Biohazard Cleanup

  • Bloodborne pathogen cleanup
  • Medical waste removal
  • Infectious disease sanitation
  • OSHA-compliant disposal
  • Crime scene decontamination

Fire & Smoke Damage

  • Smoke odor removal
  • Soot & ash cleanup
  • Air quality restoration
  • Salvageable item cleaning
  • Structural deodorization

Sewage & Contamination

  • Sewage backup cleanup
  • Black water extraction
  • Category 3 water damage
  • Bacterial decontamination
  • Odor neutralization

Vandalism & Graffiti

  • Graffiti removal
  • Property defacement cleanup
  • Glass etching removal
  • Paint & chemical cleanup
  • Rapid restoration

Urgent Sanitation

  • Health inspection prep (same-day)
  • Outbreak response cleaning
  • Post-construction cleanup
  • Event aftermath sanitation
  • Pest infestation cleanup

How Our Emergency Response Process Works

Rapid deployment and systematic crisis management available 24/7/365

1

Emergency Call Received - Immediate Dispatch

Response time: Within 30 minutes of call

Our 24/7 emergency hotline is answered by a live person (not voicemail) who immediately assesses the situation severity, documents critical details, and dispatches the nearest available emergency response team. You receive confirmation SMS with technician name, ETA, and direct contact number within 5 minutes.

2

On-Site Arrival & Safety Assessment

Arrival time: Under 2 hours for Portland Metro

Our OSHA-certified technicians arrive with full emergency equipment and immediately secure the area. We conduct a comprehensive safety assessment identifying hazards (electrical, structural, biological, chemical), establish containment zones, and verify that the space is safe to enter. All personnel wear appropriate PPE based on the emergency type.

3

Damage Documentation & Scope Assessment

Initial assessment: 20-30 minutes

We document all damage with timestamped photos and detailed notes for insurance purposes. Our team measures affected areas, tests moisture levels (for water damage), and creates a preliminary scope of work. You receive an immediate verbal estimate and timeline for restoration, followed by written documentation within 2 hours.

4

Emergency Mitigation & Containment

Immediate action: Begins within 15 minutes of arrival

We immediately begin damage mitigation to prevent further loss. For water damage, this includes water extraction and dehumidification. For biohazards, we establish containment barriers and begin safe removal. For fire damage, we seal off smoke-affected areas. The goal is to stop the damage from spreading while we develop the full restoration plan.

5

Deep Cleaning, Decontamination & Restoration

Restoration time: 4-48 hours depending on severity

Using industrial equipment and specialized cleaning agents, we thoroughly clean and restore affected areas. This includes antimicrobial treatments for biohazards, HEPA air scrubbing for particulates, deep extraction for water damage, and odor neutralization for smoke. All work follows OSHA, EPA, and IICRC protocols specific to the emergency type.

6

Testing, Verification & Clearance

Final inspection: 30-60 minutes

We conduct thorough testing to verify that the area is safe and fully restored. For biohazards, we perform ATP testing to confirm pathogen elimination. For water damage, we verify moisture levels are within acceptable ranges. For air quality issues, we test particulate levels. Areas are not cleared for re-occupancy until all tests pass.

7

Insurance Documentation & Follow-Up Support

Delivered within 24 hours of completion

You receive comprehensive documentation including before/after photos, detailed scope of work, itemized invoices, and certificates of decontamination or restoration. We work directly with insurance adjusters and provide all necessary documentation for claims. Follow-up inspection available within 7 days to ensure no secondary issues have developed.

Why Businesses Call TBM First

Fast response, professional equipment, and experienced teams

Immediate Response

Live phone answered 24/7/365 with team dispatched within 30 minutes. On-site in under 2 hours for Portland Metro with immediate assessment.

Licensed & Equipped

$2M liability coverage, OSHA-certified technicians, industrial-grade equipment, and biohazard disposal license for legal compliance.

Insurance Coordination

Direct insurance billing available with detailed documentation, itemized invoices for claims, and experience with all major insurers.

18+ Years Experience

Hundreds of emergency responses across medical, schools, offices, and industrial facilities. Portland-based and locally owned.

What Our Customers Say

4.9 out of 5 based on 47 customer reviews

Robert Anderson

Facility Manager, Portland

"Called at 2am with water damage, crew arrived in 90 minutes. Professional, equipped, and saved us from a disaster."

24/7 Emergency
Emily White

Operations Director, Beaverton

"Professional biohazard cleanup after incident. Team handled sensitive situation with discretion and expertise."

Biohazard Cleanup
James Parker

Building Owner, Lake Oswego

"Saved our business after pipe burst flooded entire floor. Fast response, professional equipment, and saved our carpets."

Water Damage
Maria Garcia

Property Manager, Tigard

"24/7 availability isn't just marketing - they actually answer the phone and respond immediately. Highly recommend."

Fast Response
Thomas Lee

Facilities Coordinator, Gresham

"Quick response, thorough work, fair emergency pricing. Very satisfied with the service and professionalism."

Professional Service

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Office Cleaning Services

Regular office maintenance to prevent emergencies and keep your workspace consistently clean and professional.

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Real Results & Case Studies

See how we've handled emergency situations and challenging cleaning projects for Portland businesses.

View Case Studies

Frequently Asked Questions

Common questions about emergency response times, pricing, insurance coverage, and what to expect during emergencies.

Read FAQ

People Also Ask

Common questions about emergency cleaning services

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Our emergency response team is dispatched within 30 minutes of your call, with technicians arriving on-site within 2 hours for Portland Metro locations. We operate 24/7/365 with a live person always answering the phone, never voicemail, ensuring immediate help when you need it most.
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We handle water damage and flooding, biohazard cleanup including bloodborne pathogens, fire and smoke damage restoration, sewage and contamination cleanup, vandalism and graffiti removal, and urgent sanitation for health inspections or disease outbreaks. All services comply with OSHA, EPA, and IICRC protocols.
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Yes, we work directly with all major insurance companies and provide comprehensive documentation including timestamped photos, detailed scope of work, and itemized invoices required for claims processing. We can bill insurance directly in many cases and have extensive experience working with adjusters to ensure your claim is properly supported.
All emergency response technicians are OSHA-certified for bloodborne pathogen handling and hazardous materials cleanup. We maintain proper licensing for biohazard disposal, carry $2M liability coverage, and follow strict safety protocols including proper PPE usage and contamination control procedures for every emergency situation.
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Emergency cleaning costs vary based on the type of emergency, affected area size, and required services, typically ranging from $500-$5,000+ for most commercial situations. We provide a verbal estimate on-site within 30 minutes of arrival and written documentation within 2 hours, with transparent pricing and no hidden fees.
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Yes, we specialize in rapid water extraction and structural drying using industrial equipment including truck-mounted extractors, commercial dehumidifiers, and high-velocity air movers. We respond immediately to prevent secondary damage like mold growth, working quickly to extract water, dry structures, and restore affected areas to pre-loss condition.
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Yes, we provide official certificates of decontamination and restoration for all biohazard and emergency cleanup projects. Documentation includes ATP testing results for biohazard sites, moisture readings for water damage, air quality testing results, and detailed reports suitable for insurance claims, health inspections, or legal requirements.
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Absolutely. Our emergency response team operates 24 hours a day, 7 days a week, 365 days a year including all holidays. Emergencies don't wait for business hours, and neither do we. Same response times apply regardless of when you call - nights, weekends, holidays, or regular business hours.
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If safe to do so, stop the source of damage (turn off water, secure area from vandalism, etc.), document the scene with photos for insurance, evacuate affected areas if hazardous materials are present, and secure the location to prevent unauthorized entry. Our dispatcher will provide specific guidance based on your emergency type when you call.

Need Emergency Cleaning Now?

Call our 24/7 emergency hotline for immediate assistance

Call (503) 327-4999 Email Us